UKGC investigates PT Entertainment Services

(PRESS RELEASE) — The Gambling Commission today published the findings of an investigation into PT Entertainment Services – who used to trade as www.winner.co.uk and titanbet.co.uk – which uncovered systemic failures in player protection.

In March 2019 the regulator began an investigation after being contacted by the family of a man who tragically took his own life in April 2017 aged 25. Although PTES surrendered its license during the investigation the Commission decided that it was in the public interest to complete the investigation and publish its findings.

The Commission’s investigation identified serious systemic failings in the way PTES managed its social responsibility and anti-money laundering processes. In relation to the young man in question, the Commission concluded that the operator failed to carry out any responsible gambling customer interactions even though it was aware that several of his debit card transactions had been declined. PTES also provided him with VIP status without verifying that he could afford to spend the amounts of money he was playing with – all of which are serious and unacceptable failings.

The investigation also revealed more general failings in the way PTES interacted with its highest spending customers. If the license had not been surrendered the Commission would have imposed a financial penalty of £3.5 million and considered whether other sanctions were appropriate. The Commission is continuing to investigate the role played by key individuals at PTES who still hold personal licenses and will take any appropriate action following completion of further investigations.

Neil McArthur, the Commission’s Chief Executive, said: “This is a tragic case which came to light after I was contacted by the family of the young man who very sadly took his own life. I want to thank them for their bravery in bringing his case to our attention and we are grateful for the way they have worked with us in such terrible circumstances so that we could understand what happened.”

“Although PTES has ceased trading we decided to complete our investigation and publish our findings, as the lessons from this tragic case must be learned by all operators.’

“Our investigations into the role played by key individuals at PTES are continuing. As such, it would be inappropriate to say more about the specific case at this time.

“This case – like so many others we have seen – illustrates why the management of so-called ‘high value customers’ has to change. Operators must do everything in their power to interact with customers responsibly. We will shortly be opening a consultation to make permanent changes to the way operators recruit and incentivise high value customers.’’

Source: Online.CasinoCity.com

Sweet Level Up Adventure at BitStarz

(PRESS RELEASE) — BitStarz is once again rolling out another brand-new and epic adventure island promo that’s absolutely mouthwatering. Offering a huge €10,000 cash payout, a bunch of epic BitStarz merch, and €50,000 in individual prize pools, Sweet Level Up Adventure will tantalize your taste buds and your bank balance.

Donuts, candies, and sugary treats aplenty, Sweet Level Up Adventure is sure to cure your hunger for calorific casino action.

BitStarz never shies away from dishing out the biggest prizes in its adventure promotions, and the Sweet Level Up Adventure is no exception. As you eat your way through all 40 levels, you will grab a piece of your individual €50,000 prize pool – giving you a much-welcomed boost to start your next level.

It’s not just a sugary-sweet prize pool that’s up for grabs – oh no. As you chomp your way through this promotion, you’ll also get your hands on some exclusive BitStarz merchandise. Level 15 and Level 25 are your tickets to winning a super stylish hoodie and backpack to store all your top tech.

Then there is the grand prize, which will have you drooling at the mouth. The first player to eat their way through all 40 levels in Sweet Level Up Adventure will get €10,000 in cash – no questions asked. Whether you want to spend this on more sweets than you could possibly eat, the latest gadgets, or a special treat for your loved ones, the choice is yours!

We all want to tuck into this tasty promo, but you’re going to need a BitStarz account to get yourself a seat at the table. Don’t fear though, getting your very own BitStarz account is easier than ordering at a drive-through.

Simply head on over to the BitStarz registration page and fill in the form. It takes less than two minutes to do and you’ll get 20 no deposit free spins just for doing so. Over your first four deposits, you can take full advantage of the super generous welcome bonus on offer. You will get up to €500/5BTC and a further 180 free spins – a very delicious way to start your Sweet Level Up Adventure.

Be sure to stay tuned to the BitStarz blog to get the latest tips, tricks, and info on how to get the most out of all that Sweet Level Up Adventure has to offer.

$250 free blackjack bets at Intertops Poker

(PRESS RELEASE) — Intertops Poker players can win up to $250 dollars at the casino’s Blackjack tables this week without spending a penny. All players get 15 free Blackjack bets from 12-19 May.

“Blackjack is one of the most popular card games in the world,” said Intertops Poker’s casino manager. “I think players like it because it takes a combination of skill and luck. You have to be dealt winning cards, of course, but if you’re paying attention to what’s been dealt you can really improve your odds!”

Players don’t need to do a thing to claim their free blackjack bets – just go to the table and start playing. They won’t be charged for their first fifteen $2 bets – but they can keep whatever they win (up to $250).

Players can place up to five free Blackjack bets at once and take up to five days to play through their bonus (wagering requirement 15x) before withdrawing their winnings.

Most players stick with regular Blackjack, but there are two other Blackjack variants for those that want to try something just a little different. Double Draw Blackjack has an optional re-draw on 15, 16 or 17. In Perfect Pairs Blackjack, natural pairs pay 5x the bet, same-color pairs pay 10x and when both cards are the same suit the payout is 30x. All three games are found under the Lucktap tab in the Casino section.

Source: Online.CasinoCity.com

Intertops Casino Red hosts $150,000 contest

(PRESS RELEASE) — May is a magical month at Intertops Casino Red as players compete against each other for top bonus prizes. The $150,000 Wonderland Casino Bonus Contest has just started and continues until 8 June. Every week 300 players will win a total of $30,000 in bonuses. In a Final Draw, one of the weekly winners will win another $1,000 (with no wagering requirements).

Intertops Casino players automatically earn points when they play and players with the most points win the biggest weekly prizes – up to $500 each.

“It’s easy to win some nice bonus cash – all you have to do is play!” said Intertops Casino’s manager. “Competing for top prizes really adds to the excitement!”

Three magical games are featured during this event:

5 Wishes is a brand-new game featuring characters from the Aladdin folk tale with a magical Genie as the Wild. Although he only appears on the first reel, he doubles the win when he’s part of a winning combination. The Genie can use his magical powers to transform Aladdin, the Princess or the Monkey into more Wilds.

Magic Mushroom is an enchanting new All-Ways-Win game where magical fairies take players on a dream-like treasure-filled adventure. The Magic Mushroom symbol expands when it appears on the middle reel and triggers a free re-spin.

In an enchanting fairy tale world filled with unicorns, crystals, and fairies, Stardust has several glittering bonus features for payouts of mystical proportions. Green and Blue Fairies multiply wins 4x. Willows trigger up to 50 free spins. The random Lucky Feature casts a spell on one reel, making it all Wild and triggering a free spin.

Source: Online.CasinoCity.com

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